AI Assistant

Smart. Simple. Always on.

TradesToolkit.ai’s AI Assistant makes sure customers are taken care of the moment they reach out. Calls and messages are answered, questions are handled, and jobs get booked while you stay focused on the work. Everything is captured and organized for you automatically.

You’re Busy Working. Your AI Should Be, Too.

The U.S. home-services market is now valued at over $650 billion, and trades professionals are being asked to do more than ever. With calls, texts, chats, and follow-ups coming in from every direction, it’s easy to miss potential business. Nearly one in four inbound calls to service businesses go unanswered. That means lost jobs, lost revenue, and lost trust.

The AI Assistant built into TradesToolkit.ai is designed to solve that.

It gives you a way to respond instantly, even when you’re on the job or off the clock.

Never Miss Another Lead

For trades-based businesses, missing a call often means losing the lead for good. Studies show that 61% of mobile users will call a business when they are ready to hire, and 38% of those customers will move on after just one bad experience. Our AI Assistant ensures that every message gets a timely response. It works across voice, text, and web chat, guiding potential customers toward booking, answering questions with confidence, and following up automatically when you’re unavailable.

Answers the Phone So You Don’t Have To

Your AI Assistant doesn’t just send texts or respond to chats. It also answers your phone. When someone calls your business, the Assistant picks up right away, offers a professional greeting, and guides the caller through next steps. Whether the caller wants to schedule a service, ask a question, or request a quote, the Assistant responds with helpful, accurate information. It can handle common questions on the spot and pass the lead into your system with full details so you can follow up or confirm later. Your business stays open even when you’re off the clock, because you now have an AI that books jobs automatically!

Built for the Way Tradespeople Work

Generic chatbots can’t handle the complexity of service businesses. This AI Assistant is different. It is designed with trades workflows in mind. When a customer asks for pricing, availability, or next steps, the Assistant uses pre-built prompts and rules to guide the conversation. It asks the right questions, qualifies the lead, and can trigger your job-booking system directly. You stay in control, but the Assistant handles the back-and-forth so you can stay focused on the job in front of you.

A Consistent Crew Member That Doesn’t Clock Out

Our AI acts like a reliable crew member who never calls out sick and never drops the ball. It answers calls and messages day or night, and logs everything into your system so you can see what came in and what was handled. There is no need to hire extra staff to keep up with inquiries. The AI Assistant supports your business by giving every customer a professional, prompt experience, even if you’re out of reach for the moment.

See What’s Working and Where You’re Growing

Every interaction the AI Assistant handles is tracked. You’ll see how many leads it captured, how many messages it responded to, and how many jobs it helped secure. This insight helps you understand where your time is going and where your revenue is coming from. The AI Assistant gives you more than a safety net—it gives you back your evenings, your weekends, and your focus. You can grow your business without being tied to your phone.

Ready to Let AI Handle the Busywork?

Add the AI Assistant to your toolkit and start turning missed calls into booked jobs.

READY TO GIVE US A TRY?

Want to Try It Yourself?

Call or text our demo number and talk directly to the AI Assistant. See how it handles real questions in real time.

Try the demo

Frequently Asked Questions

Does the AI Assistant really answer phone calls?

Yes. The AI Assistant picks up incoming calls, greets the customer professionally, and guides them through the next step: whether that’s booking a job, answering a common question, or passing along a message. AI call answering for small business works 24/7 so you never miss a lead, even when you’re off the clock.

Will the AI sound like a robot?

No. The AI Assistant is trained to speak in a natural, helpful tone. Most customers won’t realize they’re talking to AI, unless you want to tell them. It listens for intent and responds with clear, friendly answers, just like a real office assistant would.

Can I customize what the AI says?

Yes. You can customize greetings, responses, service area details, hours of operation, and more. We recommend uploading FAQs so that it learns the specifics of your business. The AI is built on cutting-edge natural language technology, which means it can hold a conversation that feels human and helpful. When it doesn’t know an answer, it naturally guides the conversation back toward a topic it does understand or nudges the customer toward a next step like booking or requesting a callback.

What happens after a customer calls or sends a message?

This is your new automated receptionist, purpose-built for the trades. Just like you’d expect from a human receptionist, it answers calls, responds to chats, and logs everything into your CRM. You’ll see all activity in one place so you can follow up if needed and track how much work your Assistant is bringing in.

If you’re on the Pro or Growth plan, we also set up automated follow-ups for you, from quote reminders to review requests. You tell us what kind of jobs you want more of, and we’ll build the automations to match. It’s done-for-you and ready to run in the background while you stay focused on the work.

How long does setup take?

Our Oregon-based team can get you set up and running in about 48 hours. You’ll get a confirmation when everything’s live and ready to test.

Can I try it before I buy it?

Yes — and we encourage it. Call or text our main number or try the website chatbot, and you’ll talk directly to the AI Assistant. We use the same system, so you’ll experience exactly what your customers would. You can customize the voice, greeting, tone, and how it handles conversations. And during your first 15 days, we help you dial everything in so it fits your workflow.

Try It in Your Business

Get Started with Your AI Assistant Today

Let our AI handle your calls, texts, and chats while you stay focused on the work.

Meet Our Experienced Team

Co-Founder

Susan Lockwood

Co-Founder

Colin Mc Donald

Co-Founder

Mary Lockwood

200+

Digital Systems Built + Managed

75+

Years of Combined Leadership Across Tech, Operations, and Marketing

500+

Satisfied Clients

100%

US-Based Team

We’re a veteran-owned, family-operated business in Oregon, helping tradespeople work smarter with AI tools built for the field. From lead capture to payment, TradesToolkit.ai keeps your jobs, messages, and customers all in one place.