Allison can answer calls, reply to texts and chats, capture leads, book jobs, send quotes, and follow up automatically — just like a front-desk assistant. You decide what she says, when she answers, and what happens next.

Yes. During setup, we build your AI’s responses from your own business details, including your services, tone, and pricing.

Our team trains it using the information you share in your setup form; things like your service list, business hours, and common questions from customers. Think of it like giving your AI a job manual written in your words.

If Allison ever gets stumped, she instantly passes the conversation to you or your team. No lost leads, no awkward pauses, just a smooth handoff.

Absolutely. You can set working hours, after-hours messages, and call-routing preferences. She can handle everything, or just pick up when you’re busy.

Nope — that’s just her demo name. When we set up your account, you can choose any name you like, or keep her as “your company’s assistant.” Some customers go with first names (“Mia from Northwest Plumbing”), others prefer titles (“Front Desk at Rogue Roofing”).

Yes. We offer several natural voice options — male, female, and neutral — so you can pick what fits your brand best. During setup, we’ll send you a few samples to choose from.

Absolutely. We can adjust her tone during setup to match your business style so that it's friendly and relaxed, or polished and professional. You’ll even get to review a test call before we go live.

Yes. The AI introduces your business exactly how you want, like “Thanks for calling Summit Electrical” or “Good morning, Rogue Valley Plumbing.” You choose.

She currently speaks English only, and we’re adding more languages soon.

No — she uses a modern natural-voice engine with realistic pauses and inflection. Most people think they’re speaking with a real receptionist until the follow-up message arrives.

Easy, just let us know what you’d like to change. We’ll update her greetings, responses, or tone and retrain the system for you within a support contract.